Shipping policy

At momo KID AE, we are committed to delivering your order quickly and safely.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

United Arab Emirates: 1–3 business days
GCC Countries: 3–7 business days
International: 7–14 business days

Delivery times are estimates and may vary depending on the shipping carrier, customs procedures, or public holidays.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location.

Free shipping may be available during promotions or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

momo KID AE is not responsible for delays or additional shipping charges caused by incorrect or incomplete address information.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us and we will work with the shipping carrier to resolve the issue as quickly as possible.

International Orders

International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your shipment, please contact us.

Email: info@momokidae.com